NCC Approves Tariff Hike for Glo, MTN, Other Telecom Operators

The Nigerian Communications Commission (NCC) has approved the request from telecommunications companies to increase their tariff rates.

Reuben Mouka, spokesperson for the NCC, confirmed the approval, which was granted in accordance with Section 108 of the Nigerian Communications Act, 2003 (NCA). This section empowers the commission to regulate and approve tariff rates for telecom operators.

Mouka explained that telecom companies requested the hike due to prevailing market conditions. The approved adjustment is capped at a maximum of 50 percent above the current tariffs, significantly lower than the over 100 percent requested by some operators.

"The adjustment, capped at a maximum of 50 percent of current tariffs, though lower than the over 100 percent requested by some network operators, was arrived at taking into account ongoing industry reforms that will positively influence sustainability," Mouka said.

The tariff changes will remain within the guidelines set in the 2013 NCC Cost Study, and the commission will review requests on a case-by-case basis, as is customary in tariff reviews. These changes will be implemented in line with the recently issued NCC Guidance on Tariff Simplification for 2024.

Mouka pointed out that tariff rates have remained unchanged since 2013, despite the increasing operational costs faced by telecom operators. The new tariff adjustment aims to bridge the gap between the rising operational costs and the current tariff rates, while still ensuring that consumers continue to receive quality services.

“These adjustments will support the ability of operators to continue investing in infrastructure and innovation, ultimately benefiting consumers through improved services and connectivity, including better network quality, enhanced customer service, and greater coverage,” he said.

The NCC spokesperson also acknowledged the concerns of the public and emphasized that the decision was made following extensive consultations with key stakeholders across both public and private sectors.

“The NCC prioritised striking a balance between protecting telecom consumers and ensuring the sustainability of the industry, including the thousands of indigenous vendors and suppliers who form a critical part of the telecommunications ecosystem,” he noted.

Recognizing the financial pressures faced by Nigerians, Mouka assured that the commission remains empathetic to the impact of the tariff increases on households and businesses.

“The NCC recognises the financial pressures faced by Nigerian households and businesses and remains deeply empathetic to the impact of tariff adjustments. To this end, the Commission has mandated that operators implement these adjustments transparently and in a manner that is fair to consumers. Operators are also required to educate and inform the public about the new rates while demonstrating measurable improvements in service delivery,” he added.

Furthermore, the NCC reiterated its commitment to fostering a resilient, innovative, and inclusive telecommunications sector. The commission’s actions are aimed not only at protecting consumers but also ensuring the long-term sustainability of the industry, supporting local vendors and suppliers, and promoting the growth of Nigeria's digital economy.

“As a regulator, the NCC will continue to engage with stakeholders to create a telecommunications environment that works for everyone—one that protects consumers, supports operators, and sustains the ecosystem that drives connectivity across the nation,” Mouka concluded.